Privacy Policy
MEM Fairway, Inc. (“MEM Fairway,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website (www.memfairway.com), answer our contact form, or opt in to receive email and text messages (SMS) from us (collectively, the “Services”).
1.Information We Collect
We may collect the following categories of information:
- Contact Information: name, email address, and phone number (including mobile number).
- Order & Account Information: purchase history, product preferences, shipping/billing details.
- Communications: records of correspondence with us, including emails, phone calls, and SMS text messages, and the consent/opt-in status associated with those messages.
- Website Usage Data: IP address, browser/device type, pages visited, and similar data collected automatically through cookies and analytics tools.
2.How We Use Your Information
We use the information we collect to:
- Process and fulfill orders and respond to inquiries;
- Provide customer service or support;
- Send transactional communications, including inquiry and order updates, by email or SMS text message;
- Maintain, improve, and secure our website and Services;
- Comply with applicable laws and industry guidelines, including CTIA messaging guidelines.
4.SMS / Text Messaging Terms and Conditions
By opting in to receive SMS messages from MEM Fairway, Inc., you agree to the following terms:
Opting In
Consent to receive SMS messages is not a condition of any purchase. Carriers are not liable for delayed or undelivered messages.
Opting Out & Getting Help
End users can opt out at any time by replying STOP, or request more information by replying HELP. You can also contact our customer support team at tradeteam@memfairway.com.
6.Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. No method of transmission or storage is 100% secure.
7.Your Choices
- Opt out of SMS messages at any time by replying STOP;
- Unsubscribe from marketing emails using the link provided in those emails;
- Contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.
8.Children’s Privacy
Our Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
9.Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the most recent revision. Material changes will be posted on this page.
10.Contact Us
If you have questions about this Privacy Policy or our SMS program, contact us at:
MEM Fairway, Inc.
61 Crabapple
Irvine, CA 92620
Website: www.memfairway.com
Email: hello@memfairway.com